grand ambiance but slightly pricey

The breakfast offered a delightful array of options. Poached eggs and salmon stood out amongst a great selection. The spa facilities were refreshing, especially the indoor pool experience.

The cost for staying here was quite high.

Here’s the real story

A stunning estate steeped in history, it captivates at first glance. Our spacious Junior Suite was both luxurious and comfortable. The upscale dining experience is nothing short of extraordinary, especially at Vendôme, where the food is pure artistry. That being said, some service elements lagged behind this opulence, notably in the spa and room service efficiency.

Consider visiting the lovely garden fountains near the terrace for a peaceful afternoon before check-in. it’s a hidden gem for relaxation.

The surroundings were impressive, offering beautifully decorated rooms and a tranquil atmosphere. On the downside, service during meals was disappointingly slow, with room service taking over an hour and a half, and the management was unresponsive to concerns. Dining options seemed limited, which took away from the overall experience.

i had a wonderful stay at the althoff. the location is excellent, with lovely woods for walking my dog. the staff was outstanding—very helpful and kind. the spa facilities were nice, adding to the relaxing vibe.

can recommend

The stunning décor blends classic elegance and modern touches beautifully, making the hotel exceptionally inviting. The spacious areas were easily accessible, which made it comfortable for me to navigate during my stay.

Improve dining service during peak hours.

I was impressed by the spacious Junior Suite. The amenities included a well-stocked minibar and high-quality toiletries. Breakfast featured a wide selection of fresh pastries and organic juices. The staff provided really good service throughout my stay. A good experience! 🌟

The Grand Suite exceeded my expectations with its spacious layout and elegant design. High ceilings and large windows flooded the room with natural light, creating a warm atmosphere. The minibar was stocked, and the comfort of the bed made every night restful. The staff were generally friendly, but there were times I felt they could have been more attentive, especially during busy hours. I enjoyed the spa. the tranquil environment was perfect for relaxation. However, the temperature of the pool was cooler than I'd prefer. The location in Bensberg was ideal for a peaceful escape from Cologne, but the parking arrangements could have been clearer. I appreciated the attention to detail in the room but found some areas throughout the hotel confusing, like the layout and signage. Dining at Vendome was a highlight, but service at the terrace could improve significantly during peak times. It benefited from the beautiful views of the grounds, which added to the experience.

The Althoff hotel blends modern luxury with classic elegance. My room, a spacious Junior Suite, was impeccably decorated and featured a comfortable bed, allowing for a restful night's sleep. The staff demonstrated exceptional professionalism and attentiveness throughout my stay. Breakfast was a highlight, offering a variety of freshly baked items and high-quality coffee, setting a positive tone for my business meetings.

Dinner service was slower than expected.

during my previous stay in bergisch gladbach, i had a decent time, but this time it was exceptional. the spacious junior suite really exceeded my expectations, and the breakfast with fresh pastries was a perfect start to the day. i truly appreciated the exceptional professionalism of the staff who went out of their way to enhance my stay.

the elevator was slow and frustrating.